Regular servicing is essential to ensure the accuracy, safety and longevity of any weighing instrument. Over time, environmental conditions such as temperature variations, vibration, power fluctuations and general wear can cause scales to drift out of tolerance. Left unchecked, this can affect product quality, profitability, safety and trade compliance.
Preventative Maintenance Agreements (PMAs)
Your scales work hard. Preventative maintenance ensures they continue to deliver reliable, accurate and repeatable results while protecting your investment for the long term.
Our Preventative Maintenance Agreements provide:
- Peak accuracy and consistency – regular inspections and adjustments minimise drift, ensuring your weighing equipment continues to operate within required tolerances.
- Increased equipment lifespan – preventative servicing reduces wear, prevents faults from escalating, and extends the operational life of your assets.
- Maximum productivity and uptime – early identification of performance issues helps avoid unexpected breakdowns and costly downtime.
- Predictable costs – scheduled servicing reduces the risk of emergency repairs and helps you budget with confidence.
- Compliance and audit readiness – our technicians maintain systems to meet NMI, ISO and quality management requirements — keeping you audit‑ready at all times.
- Customised to your environment – every site is different. We tailor service frequency, scope and testing methods to your equipment, industry and operating conditions.
Scale Calibration
Accurate calibration is critical to quality control, batching accuracy, product consistency and regulatory compliance.
Our technicians perform full calibration using certified test masses that are traceable to the National Measurement Institute (NMI), ensuring the integrity of your measurements.
We provide:
- Routine calibration
- On‑site calibration for all makes and models
- Calibration to your quality management system
- Detailed calibration reports for traceability and audits
NMI Verification (Legal‑for‑Trade Equipment)
If you trade by weight, your scales must be legally verified.
Wedderburn is an NMI-Authorised Service Licence Holder (SL‑0097), enabling us to verify approved weighing instruments for legal‑for‑trade use. Our verification service includes:
- Inspection and performance testing
- Adjustment and minor repairs (if required)
- Application of the NMI verification mark
- Issuance of a Notification of Verification Certificate
- Assistance with managing verification intervals and compliance schedules
Maintaining regular verification ensures accuracy, protects your business from risk, and upholds your obligations under national trade measurement law.
NATA Accredited Calibration – Laboratory Services
For industries with stringent quality control requirements — including manufacturing, pharmaceuticals, food processing and laboratories — we offer NATA‑endorsed calibration reports to ISO/IEC 17025:2017.
Our accredited laboratories provide:
- Mass calibration
- Balance calibration
- Weighing instrument calibration
- Endorsed reports for audit and ISO compliance
These reports provide documented proof of measurement accuracy and are essential for businesses operating under strict validation or accreditation programs.
Visit our NATA page for more information.
Repairs & Fix‑on‑Fail Support
Even with the best maintenance, unexpected breakdowns can happen. Wedderburn offers responsive breakdown support Australia‑wide.
Our fix‑on‑fail services include:
- Rapid on‑site diagnosis
- Repairs for all major weighing brands
- Replacement of damaged components
- Adjustment, recalibration and post‑repair testing
- Emergency call‑out options
Our technicians are experienced across a broad range of industrial, commercial and retail weighing applications, helping you get back to full operation quickly and safely.
Genuine Spare Parts – Fast & Reliable
We carry an extensive range of genuine spare parts for Wedderburn equipment, ensuring:
- Fast repairs
- No reliance on third‑party suppliers
- Guaranteed compatibility and performance
- Repairs that meet original specifications
We also stock critical parts for a variety of third‑party scale brands, supporting complete lifecycle management of your weighing equipment.
Why Regular Servicing Matters
Consistent maintenance isn’t just about compliance — it’s about protecting your business.
Regular servicing helps you:
- Maintain weighing accuracy and product consistency
- Avoid costly downtime and unexpected equipment failures
- Ensure legal‑for‑trade compliance
- Extend the lifespan of your assets
- Optimise operational efficiency
- Support audit and quality management requirements
- Reduce long‑term service costs
Need a Service Plan or Site Assessment? Contact your local Wedderburn branch today to discuss your requirements today.
Nationwide Service Network
With 21 locations across Australia and 11 in New Zealand, our qualified technicians are never far away. Whether you require routine maintenance, urgent repair, verification or calibration, Wedderburn provides reliable support where and when you need it.
